How will refunds be processed? Refunds will be processed in the form of payment used on the original order. Gift cards are available upon request. Refunds and gift cards will include product and tax amount only. Related articles How do I complete a return/exchange by mail? How do I return or exchange an item at a store? What’s the policy for exchanges? Will you include shipping charges in a refund? How long should I wait for my credit card refund?