Returned/exchanged merchandise must be unworn and in new condition with the original tags. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tags.
Returns for online and store orders must take place within 45 days after the original shipment date in order to receive a credit in the original form of payment.
Returns for all orders can be returned through our ReadyReturns portal by mail or at any of your local Foot Locker stores by using our store locator.
Returns received more than 45 days after shipment date will not be accepted and will be returned to sender.
Our guarantee: It'll fit or we'll exchange it for free!
Please note:
- Original shipping fees will not be refunded unless the returned item was defective or you received a wrong item.
- For items that are paid for in-store, please be aware that our Online Returns Team is unable to process exchange requests. If you wish to exchange your item, we recommend visiting any of our Foot Locker stores. If you are seeking a refund for your in-store paid items, please note that the refund will be issued via check sent by mail.
- We are not responsible for packages that are not sent to our Returns Center